Account & team
Invite a team member
Add an Admin or an Operator so the packing team records evidence under their own account.
- Phone app
- Web console
- From the plan Pro Team
The team feature starts at the Pro Team plan. Only the Owner can invite.
Roles
- Owner: manages the subscription and payment, plus everything an Admin can do.
- Admin: manages shops, marketplace integrations, and team members.
- Operator: sees and works through orders. An Operator cannot open Connected shops, Analytics, Team & roles, Dispute helper, or Settings.
Inviting from the console
- In the paket.jeejak.id console, open Team & roles.
- Click + Invite member.
- Fill in Email, pick a Role (Operator or Admin), then click Kirim undangan.
- The invitation sits in the Pending list until it is accepted. An invitation link is valid for 7 days. To withdraw it, click Hapus.
The Owner can also invite from the app, through Tim & Roles.
Accepting an invitation
- The team member opens the link from the email, fills in Nama tampilan, then creates a password.
- They click Gabung tim.
- In the phone app, they sign in through Masuk dengan email with that email and password.
Worth knowing
- The email address you invite must not already be registered with Jeejak.
- Invitations are sent by email.
Last updated Oct 7, 2026