Account & team

Invite a team member

Add an Admin or an Operator so the packing team records evidence under their own account.

  • Phone app
  • Web console
  • From the plan Pro Team

The team feature starts at the Pro Team plan. Only the Owner can invite.

Roles

  • Owner: manages the subscription and payment, plus everything an Admin can do.
  • Admin: manages shops, marketplace integrations, and team members.
  • Operator: sees and works through orders. An Operator cannot open Connected shops, Analytics, Team & roles, Dispute helper, or Settings.

Inviting from the console

  1. In the paket.jeejak.id console, open Team & roles.
  2. Click + Invite member.
  3. Fill in Email, pick a Role (Operator or Admin), then click Kirim undangan.
  4. The invitation sits in the Pending list until it is accepted. An invitation link is valid for 7 days. To withdraw it, click Hapus.

The Owner can also invite from the app, through Tim & Roles.

Accepting an invitation

  1. The team member opens the link from the email, fills in Nama tampilan, then creates a password.
  2. They click Gabung tim.
  3. In the phone app, they sign in through Masuk dengan email with that email and password.

Worth knowing

  • The email address you invite must not already be registered with Jeejak.
  • Invitations are sent by email.

Last updated Oct 7, 2026