Payment methods

Console: click Muat metode pembayaran to see which options are currently live. They may include cards, e-wallets, virtual accounts, direct debit, retail outlets, or QRIS.
App: the payment page opens inside the app and shows the methods available.

Voucher codes

Enter the code under Punya kode voucher? before you pay. In the console click Gunakan, and in the app tap Lanjut bayar. In the console, if the voucher brings the total to zero, click Aktifkan plan.

An expired payment session

A payment session is valid for 24 hours. After that, start a new one from the upgrade page. In the app, an unpaid invoice can be picked up again from Riwayat pembayaran with Lanjutkan pembayaran.

Payment history

App: the Akun tab, then Riwayat pembayaran.
Console: Settings, then Invoice terbaru, which holds your most recent invoices.

PDF receipts cannot be downloaded yet.

Renewing

Plans do not renew automatically, and there is no reminder yet before a period ends. When the period runs out, the account drops to Free. To carry on, pay again from the upgrade page. The new period is counted from the payment date, so days left over from the old period are not added on.

Cancelling

The Owner can cancel from the app (the Akun tab, then Batalkan plan) or from the console (Settings, then Batalkan langganan). The plan stays active until the end of the period and then drops to Free. Data is not deleted. A cancellation cannot be taken back.